(Bloomberg) – Alphabet Inc.’s Sundar Pichai addressed staff in an email Tuesday, calling problematic responses from Google’s Gemini AI engine “totally unacceptable.”
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Pichai’s memo, seen by Bloomberg News, said his team is now working around the clock to fix the issue. Alphabet and Google’s chief executives stressed the need for their companies to provide unbiased and accurate information and said structural changes would be made to prevent similar incidents.
Gemini (formerly known as Bard) is Google’s flagship artificial intelligence product, but the company has been criticized for generating images that depict historically inaccurate scenes when asked to create images of people. Ta. The Mountain View, Calif.-based company has stopped accepting user prompts on its image generation devices to address concerns raised.
“We are driving a clear course of action, including structural changes, updated product guidelines, improved launch processes, robust evaluation and red teaming, and technical recommendations,” Pichai said. He urged them to focus on “useful products that deserve recognition.” User trust. ”
The boom in interest and use of AI has brought with it a wave of increased scrutiny, with many critics pointing out that AI-generated content can be misleading, whether intentionally or accidentally. Masu.
The full text of Pichai’s memo to Google employees, first reported by Semafor, is below.
We would like to address recent issues with problematic text and image responses in the Gemini app (formerly Bard). We understand that some of the answers may be offensive and show bias. Let me be clear: this is totally unacceptable and our decision was wrong.
Our team is working around the clock to address these issues. We’re already seeing significant improvements in various prompts. While no AI is perfect, especially at this new stage in the industry’s development, we know the hurdles are high for us and will keep trying no matter how long it takes. We will then review what happened and fix it at scale.
Our mission to organize the world’s information and make it universally accessible and usable is a sacred one. We have always sought to provide our users with useful, accurate and unbiased information about our products. That’s why people trust them. This must be our approach for all products, including emerging AI products.
We will be driving a clear set of actions, including structural changes, product guideline updates, launch process improvements, robust evaluation and red teaming, and technical recommendations. We will consider all of this and make any necessary changes.
As we learn what went wrong here, we also need to build on the product and technology announcements we’ve made around AI over the past few weeks. This includes some fundamental advances in the underlying model. For example, breaking through the 1 million long context window and the open model, both of which have been well received.
We know what it takes to create great products used and loved by billions of people and businesses, and we leverage our infrastructure and research expertise to help you join the AI wave. Build a great starting point. Focus on what matters most: building useful products that users can trust.
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