Bedford, MA and McLean, VA, September 19, 2023 – Following the release of tools like ChatGPT and Jasper Chat, generative artificial intelligence (AI) has dominated much of the public conversation about technology. His second MITER-Harris poll on AI trends, conducted in July 2023, showed that aspects of public trust in AI technology were significantly higher compared to the previous poll conducted in November 2022. I found that it is decreasing.
Only 39% of U.S. adults say they believe current AI technology is safe, down 9 points from November 2022, and most are more concerned than excited about the technology. It says that there is. 51% of men, 57% of Gen Z, and 62% of Millennials say they are more excited than anxious, compared to 40% of women, 42% of Gen Only 30% of boomers do.
Douglas Robbins, MITRE's vice president of engineering and prototyping, said: “Given the news about malicious hacking, including deepfake photos and videos, and the potential impact on jobs, it's difficult for the general public to trust AI. It's not surprising that people are hesitant to do so.” “This year, as the public engages more directly with consumer AI products and thinks about their potential impact on their healthcare, entertainment, transportation, or work experiences, MITER is working with governments and industry to Together, we have strengthened the safety and security of AI applications for a more secure AI future.”
A majority of U.S. adults support efforts to make AI more transparent and secure.
- 85% support national efforts across government, industry, and academia to make AI safer. This support is strong among Republicans (82%), Democrats (87%), and independents (85%) overall.
- 81% (up 11 points from November 2022) say their industry has AI assurance, or measures to prove that AI applications will perform as expected at the right time and in the right circumstances, without unacceptable risk. I think we should invest more.
- 85% want the industry to transparently share AI assurance practices before bringing products with AI technology to market.
“Our survey found bipartisan support for increasing interest in AI assurance among respondents,” Robbins said. “By recognizing both the strong concerns expressed by the public and the overwhelming support for bipartisan efforts, we are committed to helping build a future where Americans can rely on AI technology to improve many aspects of their lives. I can.”
The survey found that most Gen Z (54%) and Millennials (58%) are open to using AI to perform daily tasks, while Gen X (39%) and Boomers are (30%) were found to be much less willing to do so. . This difference extends to more important uses: 51% of Gen Z and Millennials are comfortable with self-driving rideshare vehicles, compared to 32% of Gen X and 20% of Boomers. There is. Additionally, 47% of Gen Z and 45% of Millennials are uncomfortable with government agencies using AI to make decisions that directly affect them or their communities, compared to Gen and 24% of Millennials are satisfied. But even young adults in the United States have strong concerns about AI and want assurance and regulation. 78% of Gen Z and 82% of Millennials support regulation, compared to 86% of Gen X and 90% of Boomers.
“The generational divide in attitudes toward AI sees comfort with AI in a variety of typical uses and interaction points, such as entertainment recommendations on streaming services, facial recognition on phones and personal devices, and targeted advertising. and especially on social media,” said Rob Jekielek, managing director of the Harris Poll. “Even if you look at these examples, the majority of Gen Z and Millennials are comfortable using AI. In contrast, across these examples, Boomers are less comfortable using AI. 30% lower and only a minority are comfortable using AI for facial recognition on phones and personal devices (37%) and targeted advertising on social media (29%). “
Other key findings include:
- 52% of employed respondents are concerned that AI will replace their jobs.
- 64% believe the primary purpose of AI is to assist, enhance and empower consumers, down 7 points from November 2022.
- 80% worry that AI will be used for cyberattacks, 78% worry that AI will be used for identity theft, and 74% worry that AI will be used to create deceptive political ads I'm worried about that.
- Only 46% believe AI technology is ready for use in mission-critical defense and national security applications, down 8% from November 2022.
MITER works with partners across the AI ecosystem to enable responsible pioneering in AI for social good. These collaborations include working with Microsoft to release free tools that allow security teams without deep AI expertise to prepare for attacks on machine learning systems. MITER is partnering with Carnegie Mellon University to deploy AI decision-making tools to improve response to disaster management, public health, and other societal challenges. MITER is also a co-lead of the Coalition for Health AI. The Coalition for Health AI published recommendations in April 2023 to improve trust in healthcare and ensure quality care.
About the survey
The survey was conducted online by Harris Poll on behalf of MITER through its Harris On Demand Omnibus product among 2,063 adults (ages 18 and older) in the United States from July 13-17, 2023.
About Harris Poll
The Harris Poll is one of the longest-running surveys in the United States, tracking public opinion, motivation, and social sentiment since 1963, and is now a global consulting and market research firm providing social intelligence for change. It is part of Harris Insights & Analytics. times. We work with clients in his three main areas: building a 21st century corporate reputation, developing brand strategy and tracking performance, and gaining organic media through public relations research. Our mission is to provide insight and guidance to help leaders make the best decisions possible. For more information, please visit www.theharrispoll.com.
About MITER
MITER's mission-driven team is dedicated to solving problems for a safer world. Through public-private partnerships and federally funded research and development centers, we work collaboratively across government and with industry to address challenges to our nation's security, stability, and well-being.
media contact: Jeremy Singer, media@mitre.org
