In a recent interview with The Verge, Crunchyroll president Rahul Plini said the anime streamer has a solution for customers who will be unable to access their Funimation digital library when the web and app services shut down on April 2nd. He announced what he was working on.
On February 7th, Crunchyroll released a guide explaining how Funimation users can integrate their watchlists and queues into their Crunchyroll accounts. One obvious aspect of the blog post that had anime fans up in arms was that Crunchyroll revealed that the merger would not support digital copies of Funimation’s TV shows and movies.
Before Crunchyroll and Funimation merged, users could redeem digital copies of anime by entering a code found on a DVD or Blu-ray release. Additionally, Funimation users were once promised that they would be able to stream digital versions of shows and movies “forever,” with the exception of some terms and conditions caveats. Suffice it to say, Funimation users were not happy to hear that this feature would not be carried over in the merger.
Now, Purini tells The Verge that Crunchyroll is considering a solution for Funimation users that would provide “adequate value” for lost digital anime titles.
”[We] We work directly and seriously with each of them. [customer] “This is to ensure that you get proper value for what you get with your digital copy in the first place,” Pulini said, adding, “As people contact us through customer service, we We are responding to and processing each request as desired.”
Purini didn’t specify what exactly quantifies as “good values,” but offered some insight into how they might manifest themselves.
“Therefore, you may be able to access your digital copy using other existing services that have access to your digital copy,” Plini said. “This could be discounted access to our subscription service and they could have access to the same programming through our subscription service.”
It should be noted that Crunchyroll has not yet officially announced details on how it will allocate equivalent exchanges to match the appropriate value of digital copies of Funimation.
Isaiah Colbert is a freelance writer for IGN. Follow us on Twitter @ShinEyeZehUhh.
